- Meal and Food Information
What will I receive?
When you open your shipment, you will find an insulated/refrigerated container with your meals for the week. This packaging keeps your meals fresh not frozen!
A detailed menu will be emailed to you prior to delivery (usually Friday evening).
All shipping materials are recyclable; please do not send them back to avoid creating a larger carbon footprint.
How do I prepare my meals?
Here are our suggestions (heating suggestions are also on each meal):
Microwave: The meals are packaged in microwave-safe containers. After puncturing a few holes in the sealing film, meals can be warmed in 2–3 minutes on a high setting. Never the less, we always recommend placing food in a glass or ceramic containers and covering it with a ceramic plate or unbleached paper towel instead of plastic wrap.
Stove Top: Transfer contents to a pot or pan, heat until the desired temperature is reached.
Conventional Oven: Transfer your meal to an oven safe dish or recipient, heat for 15 minutes at 350˚ or until the desired temperature is reached.
Due to everyone’s diverse palate, we prepare our meals with limited salt and seasoning. Below is a list of spices we recommend if you “season to taste”:
Red Chili Flakes
Italian Herb Blend
What kind of ingredients do you use?
All of our ingredients are natural, organic, and of the highest quality available.
Do you use any processed foods/artificial ingredients, etc?
No. We believe that processed foods are playing a significant role in many health issues facing America today. We have made it our mission only to use fresh, wholesome ingredients.
How are the meals prepared? Is anything fried?
No. Every meal is made from scratch, just like you would prepare in your own home, only in much larger portions.
Do I have to add anything to what I receive?
Everything is all-inclusive except for the breakfast granola, for which we suggest adding fresh fruit, and/or organic, unsweetened plant-based milk (almond, soy, rice, hemp, oat, etc.).
Are snacks included in any of the programs?
Snacks are now available under “meal plan options” in the order page (orders.freshnlean.com) All of our programs are designed to keep you full in between meals. Our unprocessed ingredients are nutrient-rich and full of fiber and protein. These nutrients will help you feel fuller, longer… however, we don’t see anything wrong with a healthy snack here and there!
Can I choose what I want to eat for the week?
Our menu is delivered through a random selection. However, we are always rotating, changing, and adding dishes to our repertoire, and this method also allows us to keep our prices reasonable.
Do you offer customized meal plans?
Yes! Call us at (888) 420-4080 for modifications. We can accommodate a variety of customizations based on your needs and will allow you to omit up to 3 ingredients per meal plan. This may result in some duplicate meals, however, and we cannot guarantee order accuracy if you request to omit more than 3 ingredients. These omissions cannot include onion powder, garlic powder, and carrots as these ingredients appear in most dishes.
How long will my food keep?
As long as it is refrigerated, the food should keep for at least the days you are provided for.
Do you have a children’s menu?
We do not have a separate menu for kids, but we have had a very positive response from most families. Remember, you are in charge of what your children eat!
How are the meals packaged?
Our meals are vacuum sealed in BPA-free, recyclable trays. Seals are also recyclable.
Ready to enjoy healthy eating made easy?
When will my meals arrive?
Meal plans are shipped via UPS or FED EX for Friday delivery. You will be provided with a tracking number by email ahead of time.
UPS has until “end of the day” Friday to deliver. There is a “shipper release” on all of our packages, so if you are not home at the time of delivery, the box will be left on your doorstep.
If you have any special instructions for UPS to access your place of delivery, please be sure to include them in the “special instructions” box on the order page.
*We have high-quality control standards during the packaging of our meals, however, we have no control over UPS or FED EX operations.
What do I do after receiving my delivery?
Upon receiving your delivery, refrigerate your meals packs as soon as possible.
You can freeze the meals if you choose to, however, we always recommend eating them fresh.
If you do decide to freeze any of your meals, we recommend letting them thaw in your refrigerator for 36-48 hours for best results.
I travel a lot, what if I need to hold my order or change delivery address to a hotel?
We are more than happy to accommodate your delivery to meet your needs. However, we do need to be notified by Monday ( 12:00 pm PST) on the week you would like to either suspend or receive your box at a different location. When you do suspend for a period, just let us know when you would like us to resume your deliveries. Also—because the containers are vacuum sealed, many dishes are great to travel with! Soups are sometimes not allowed through airport security, but the solid dishes are, and soups do freeze well should you want to reheat them later.
How do I cancel delivery?
You have no obligation to continue service past any given delivery, however, we do have cancellation deadline as all of our meals are made to order.
If you order ‘a la carte’ and wish to cancel your order, you must do within 2 hours of placing your order as a la carte products often ship right away.
If you are a weekly meal plan subscriber, you must request meal plan cancellation, or we will keep delivering meals to you. Call us at (888) 528-2852 for cancellations or modifications by Monday 12:00 pm (PST) to cancel the next scheduled delivery.
As we start preparing all of your meals early in the week, we need this lead time to avoid preparing your meals only to find out later that you may not be there to receive your delivery or want something else.
You may also request to cancel your subscription by emailing us at [email protected] or by using this form: Important: In order to process your cancellation, you must provide all of the following information as it was provided to us at the time of your order: Recipient/ shipping name, shipping address including zip code, email address or contact phone number. We will need this information to locate your order and suspend future deliveries.
- Order and Billing
When will I be billed?
Fresh n’ Lean is a reoccurring week to week service with no long-term commitment beyond your first delivery.
You will be billed automatically every week until you place a hold or cancel service. Our hold/cancellation deadline is Monday 12:00 pm PST.
Holds or cancellations can be made by emailing [email protected] or by calling (888) 420-4080
Can I order only for the days I want? What if I only want lunch?
Fresh n’ Lean is happy to announce that we are now offering lunch only plans as well as lunch/ dinner combos and 5–7 day meal plans.
Do I need to take any supplements?
If you are maintaining an entirely plant-based diet, we do recommend a vitamin B12 supplement. If you are not getting regular sunlight and your lab work reveals a low vitamin D level, you may consider supplementing with vitamin D as well.
What is the fat content in your food?
The only fats in our food are the healthy, monounsaturated and polyunsaturated fats found naturally in the whole food ingredients themselves. We use very little oil in the preparation of our meals.
How many calories are in the meals?
We do not count calories. Our food is clean and organic. Everything is naturally low in fat and sodium, and we do not add sugar to anything. We believe it is not about the quantity, but the quality. The 150 calories in a piece of cake will affect your blood sugar differently than a bowl of broccoli & brown rice with the same calories count. Moreover, it will not provide the same nutrients.
When can I start seeing some results?
It varies from individual to individual. Different factors come into play such as exercise, lifestyle, etc. However, most people experience physical results within 10-14 days and start to feel a noticeable change in their digestive system, energy, and overall wellness.
After one month, most notice healthy weight loss and continue to feel more energized. Within three months, weight loss usually becomes more significant, and most experience vast improvements in overall wellness. By the end of six months, most have reached or are very close to reaching their target weight and can confidently say that their lifestyle has been impacted for the better!
What if I am still hungry?
This is rarely an issue. The first week, you may have to adjust and will undergo a type of natural “cleanse” as your digestive system acclimates to the healthy meal delivery program. Beyond that, you will feel more energized and notice you are full after every meal. Many find they cannot even finish the portions we give them. For those who are extreme athletes, we are happy to create a customized plan for an additional fee.